Privacy Policy

Last Updated: May 29, 2026

Victory Freight Services (“VFS”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, job title, and physical address.
  • Business Information: Shipping details, customs documentation, invoice information, and cargo-related data.
  • Technical Information: IP address, browser type, device information, and cookies.
  • Communication Data: Inquiries, quotes, feedback, and support requests.

2. How We Use Your Information

We use your information to:

  • Provide freight forwarding, logistics, customs clearance, and related services.
  • Process quotes and transactions.
  • Communicate with you regarding shipments and updates.
  • Improve our website and services.
  • Comply with legal and regulatory obligations (including POPIA).
  • Send service-related announcements and marketing communications (you may opt-out anytime).

3. Sharing of Your Information

We may share your information with:

  • Trusted third-party service providers (carriers, airlines, shipping lines, customs agents, and warehouses).
  • Business partners and subcontractors necessary to fulfill your shipments.
  • Regulatory authorities when required by law.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the details below.

7. International Data Transfers

As a global logistics provider, your information may be transferred to countries outside South Africa. We ensure appropriate safeguards are in place.

8. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Children’s Privacy

Our website and services are not intended for children under the age of 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Victory Freight Services

Durban Office 2 Hampden Road, 2 Hampden Mews, Morningside, Durban, 4001

Johannesburg Office 4 Munyaka Drive, Waterfall, 2090

Cape Town Office 201 Beach Road, Three Anchor Bay, 8005

Director Sadhna Singh Tel: 082 882 5922 Email: sadhna@victoryfreight.co.za

Client Solutions Anaamika Singh Tel: 065 809 7625

General Enquiries Email: ops@victoryfreight.co.za Email: sales@victoryfreight.co.za